If you are having trouble accessing the website after registering and you have forgotten your Username, send an e-mail to email@example.com who will advise you of your Username.
If you have forgotten your Password, select Reset Password, and the system will send you an e-mail advising you of a new password. This will be a secure password (so will contain letters, numbers and special characters) which you may wish to change. Once logged on with this new password, My Account > Edit Profile, will allow you to choose a different password.
If you still have problems, then please e-mail firstname.lastname@example.org.